Refund policy
Last updated: 16 October 2026
Not quite right? You have 14 days from delivery to send it back for a refund, an exchange or store credit.
What can be returned
- Unworn, unwashed pieces with the hygiene liner still in place and the tags attached.
- Sent back within 14 days of delivery.
- Sale items are final sale, unless they're faulty.
How to return
- Email rae.oswell@bowieswimwear.com with your order number, the piece and whether you'd like a refund, an exchange or store credit.
- We'll reply with the return address.
- Post it back with tracking. Return postage is paid by you.
Refunds go back to your original payment method once we've received and checked the piece.
Exchanges are subject to stock.
Faulty items
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. If a piece is faulty, we'll repair, replace or refund it, whether or not it was on sale, and cover the return postage. Email us with a photo of the fault.
Under the Australian Consumer Law you are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.